Returns & Exchanges
At Onnit, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all unworn and unwashed apparel. Items must be returned in their original packaging with all tags attached to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
After submitting your request, download and print the prepaid shipping label provided via email.
Pack Your Items
Securely place your items in their original packaging and attach the prepaid label to the outside of the box or mailer.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing