Frequently Asked Questions
Everything you need to know about your Onnit shopping experience.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.
What is your return policy?
We offer a 30-day return window for all unworn apparel with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
Do you ship internationally?
Yes, Onnit ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
How do I find my correct size?
Each product page features a detailed 'Size Guide' with measurements. We recommend comparing these measurements to your favorite fitting garments for the best results.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we audit our factories annually for fair labor practices.